Crosstown Civic Credit Union News

We have been advised that the intermittent timeout issues Interac® was experiencing when sending or receiving e-Transfers® has been resolved. We will continue to monitor the issue and provide updates accordingly. 
 Interac® is experiencing intermittent timeout issues. You may receive error code 914 or 910 when sending or receiving e-Transfers®. We will update this post when the issue has been resolved.
In today's digital landscape, fraud is a real threat. At Crosstown Civic, we take protecting your money and information seriously Our banking systems follow the highest internationally recognized security standards, and we use protective firewalls and authentication procedures to keep you safe. But fraudsters are out there – and they are trying har...
Everyone has advice on how to save money and there are many different methods you could use to do it. But you have to have the extra money to save it. In today's economy, by the time you pay your bills and living expenses, there isn't always any money left over to save. When you're busy and on-the-go, it's easy to lose sight of where you could be o...
We were able to complete our conversion activities over the weekend of July 19 successfully. Online Banking, Mobile Web and Telephone Banking services are all live. The mobile app will be available for download again between July 24 and 26, or anytime thereafter. Our branches have resumed regular business hours and our Member Solutions Center is op...
 At Crosstown Civic Credit Union, we work hard to keep our service fees low. We regularly check our fees to make sure they: Provide value to our membersAre affordable and comparable to fees charged by other local financial institutionsCover our costs to provide our services Our latest review led to some changes to our service fees for some of ...
The best time to start setting financial goals is NOW. What is a financial goal? A financial goal is something you are monetarily working towards and could fall into one of these three main categories: Paying down debt.Saving for something big.Investing in your future. TIP: A good rule of thumb is to pay down debt first. The interest you pay on deb...
Launches Member Solutions Centre to offer extended hours and Saturday service. At Crosstown Civic Credit Union, we're always looking for ways to deliver an improved member experience. When our members asked for improved accessibility and convenience, we took that to heart. We are thrilled to introduce The Member Solutions Centre (MSC). The MSC is b...
We are updating our banking system this July to serve you better. Conversion weekend is July 19-22, 2019. As announced in our spring newsletter, we’re moving to a new banking system this summer. We’re working hard to minimize inconvenience to our members. There will, however, be some impact to you during and after the banking system conversion week...
e-Transfer outages: Please note that members will not be able to send money via e-Transfer beginning May 3rd at 12:00 p.m. or receive money via e-Transfer beginning May 5th at 5:00 p.m. until Sunday, May 9.
Important: We are upgrading to a new digital banking platform. Please update or verify your mobile number or personal email by June 1st to access online banking post-upgrade. Learn more>>