MemberDirect Online is optimized specifically for your smartphone. Super secure and easier to navigate means Mobile-Friendly Banking wherever you go!
Use MemberDirect Online from your mobile browser to perform online banking from almost anywhere with features including:
- View account balances
- View account history
- Pay bills
- Transfer funds between your accounts
Try it now.
To access mobile banking, first members must be registered for online banking. Once registered, there is no need to download or install any app, just visit crosstowncivic.mb.ca on your smartphone’s browser and you’ll see a simple site designed for your handheld device. As long as you’ve logged into online banking at crosstowncivic.mb.ca for your laptop/desktop computer at least once , you can log into our mobile banking site using your User ID and Password.
Will my phone work with Mobile Web Banking?
Any smartphone with a desktop-grade Internet browser, for instance the Safari mobile browser found in iPhones® and the iPod Touch®, the Google Androdi browser, or the Blackberry® browser.
Mobile Web uses the same secure login process as our Online Banking site to keep information secure. No account information like account numbers balances, or identifying details are stored on your smartphone or tablet.
Many smartphones come with a built-in password protection to lock the device if it’s inactive for a period of time.
My phone’s been lost/stolen.
If your phone ever goes missing, you’re banking information can only be accessed if someone has your password. Contact your mobile carrier to have your mobile device deactivated. If your password is recorded somewhere on your lost or stolen phone, immediately change it in online banking or contact us to have it changed.
Mobile banking costs.
Mobile Web Banking is a free service offered by CCCU- but it uses data, your service carrier may charge you data rates while using mobile banking.
Using Mobile Banking, even when you’re far away from home.
You can use Mobile Web Banking in any country where your service provider’s data plan works. Be sure to check with your mobile carrier about potential data roaming charges to avoid any surprise.
If you have any question about Mobile Web, we are here to help, please contact us.