Crosstown Civic Credit Union News

Cyber Security Awareness Month: How to Avoid Becoming the Target of a Phishing Scam


October is Cyber Security Awareness Month and we're here to help you protect yourself from online fraud.

Phishing scams are modern day scams where a malicious user or entity will mimic a trusted organization's identity to gain information or access to personal accounts and data.

As of July 31, 2020, the impact of fraud this year alone has totaled $54 million with almost 15,000 people falling victim to it.

These scams exist in numerous forms: emails, phone calls, and fake websites and login portals, among others.

There are some simple steps you can follow to reduce the chances you will be targeted by a phishing scam when doing online banking – a common place for phishing emails, fake websites, and login portals:

  • Never search for your credit union website on a search engine when looking to do online banking. Always type in the credit union's actual URL and then navigate to online banking. CCCU's URL is This way you won't be redirected to a fake website.
  • Once at the right website, navigate to the login page and look for these clues to verify that you are on the credit union's actual, secure online banking site.
  • All credit union websites use Hypertext transfer protocol secure (HTTPS), which means their links all start with HTTPS. If your login page link starts with HTTP, then you may be using a spoof site.
  • If you see any typos on the website you are using to login to your online banking, this is a very strong indicator it is a faked page.
  • Most secure login sites show a small padlock next to the website address. This indicates you are visiting the website using a secure connection.
  • Browse around the site before entering any information to ensure it actually has more pages than just the login or home page, and check the other pages for typos or any other unusual elements.
  • Once you've verified you're on the correct secure site, bookmark it. You can use the bookmark link to sign in to online banking, and will always know you are on the credit union's secure site.
  • Before logging in, especially on a mobile device, be sure to close any other downloaded apps that may be running in the background.
  • Never login to your online banking from an email. If asked to view your account, open online banking in a separate window and use your bookmarked link to get to the website. You can also simply type in your credit union's actual URL. We will never send you emails asking to log into your account or input your credentials.

General Fraud Awareness Tips

  • Make sure you are online banking from a device free of malware, spyware, and any viruses. Keep your antivirus software up-to-date and current.
  • Never log into online or mobile banking on a public Wi-Fi network, whether a password is supplied or not. Only use a personal home password-secured network. If you must bank on the go, disconnect the Wi-Fi and use a cellular data network. Banking from a public Wi-Fi network is the most popular way members are defrauded.

Our website is a great resource for fraud prevention and best practices. Check our security page for up-to-date tips and tactics for keeping your information safe.

You work hard for your money. Don't let a fraudster get a hold of your funds; protect yourself, and protect your earnings. 

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