Service Fees

How we’re easing your transition to remote banking.

As we encourage our members to facilitate their banking via phone and online, we recognize the need to make this transition a little easier. We are waiving the following service fees until July 31st:

  • Phone transfers, bill payments (with pre-registered bills), and transactions that you are unable to do in online or mobile banking
  • Interac e-Transfer® fees on chequing accounts
  • Disposable night deposit bags (business members)
  • ATM card replacement fee

Fees to be Waived until July 31st

Amount to be Waived

Telephone Transactions - Transfer Funds

$5.00

Telephone Transactions - Member Request to Confirm Funds

$5.00

Debit Card Replacement Fee

$10.00

e-Transfer Send Fee (member sends from eligible CCCU Chequing account)

$1.00

Night Depository Disposable Bags

$15 / 50 bags

Bill Payments - Over the phone (with pre-registered bills)

$1.50

Loan & Mortgage Payment Extensions/Deferrals

N/A

If you're impacted, let us know

If you are directly impacted by COVID-19 and as a result are facing financial challenges,
contact us at 204-942-1277 and an Advisor will be happy to assist you.
We are prepared to help you find a solution to meet your needs.
You'll have a lot on your mind, and we want to be there for you.

Effective Wednesday, January 20, most of our branches will reopen to members. Learn more.
Important Notice: We merged with Access Credit Union effective January 1, 2021. Please continue using your legacy Crosstown Civic website, online banking and mobile app until further notice. Learn more