Financial Assistance

How we’re helping protect your financial future.

If you are directly impacted by COVID-19 and as a result are facing financial challenges, contact us at 204-942-1277 and an Advisor will be happy to assist you. We are prepared to help you find a solution to meet your needs. You'll have a lot on your mind, and we want to be there for you.

Here’s how we’re protecting your finances:

Loan & Mortgage Payment Deferrals

Many Canadians are worried about making their payments right now. We’re committed to accommodating your needs to ensure that the current social and economic climate doesn’t negatively impact your finances any more than it already has or has to.

We are offering payment extensions of up to three months or longer on personal loans and lines of credit, and up to six months on mortgages.

Members who need access to emergency cash may be eligible to capitalize up to $10,000 on their mortgage should certain eligibility requirements be met. These funds can be used for any purpose (bills, groceries, etc.) in order to ensure all household and family needs can continue to be met during the pandemic.

We want to work with you on an individual case basis to ensure we’re giving you the best advice and solution possible. Let us know if you’re experiencing pay disruption, illness, or financial hardship—we’ll work through it with you. Contact us today at 204-942-1277 to discuss your options.

We also encourage our members to review all financial assistance options available to them through the Government of Canada.

If you're impacted, let us know

If you are directly impacted by COVID-19 and as a result are facing financial challenges,
contact your local branch and an Advisor will be happy to assist you.
We are prepared to help you find a solution to meet your needs.
You'll have a lot on your mind, and we want to be there for you.

Effective Monday, May 25, all suburban located branches will reopen to members, with enhanced safety and security measures implemented, from 10:00 a.m. to 3:00 p.m. Downtown branches will remain available via phone only. Find out more.