As announced in our spring newsletter, we’re moving to a new banking system this summer.
We’re working hard to minimize inconvenience to our members. There will, however, be some impact to you during and after the banking system conversion weekend.
A website support hub will be launched in June, hosting all the information and resources you need to prepare for conversion weekend. We will also be launching a Member Solutions Centre, extending support services to members via phone, which will launch in the coming weeks as well.
Open all mail from us for further details about how the banking system conversion may affect you and what you need to do to prepare. This may include letters, newsletters, statement slips, direct mail postcards, and guides.
We apologize for the potential inconvenience and thank you for your patience as we update our system in order to better serve you.
Effective April 30, members with Crosstown Civic Collabria credit cards now have the option to sign up for the new AutoPay feature. This feature allows you to have your monthly credit card payments automatically deducted from your chequing or savings account.
With AutoPay, you will enjoy convenience and peace of mind; never having to worry about missing a payment on their credit card account.
Two payment options are available for cardholders who sign up for AutoPay:
Please note: Any payments made throughout the billing cycle will not be taken into account if you have selected one of the above options (your payment amount will not be adjusted based on previous payments).
Autopay is easy to set-up with a self-serve option in MyCardInfo (please see the video below). You may also get assistance from Call Centre representatives is also available at 1-855-341-4643.
Due to unforeseen circumstances, our 3161 Portage Ave location will not have a mobile shred unit available. Guests can still bring their shredding to the branch to be discarded into secure shred bins, which will be locked, and then loaded onto a truck to be returned to the Phoenix Recycling depot for same-day shredding.
Our 1200 Henderson Hwy location will have a mobile shred unit on-site, as planned.
Crosstown Civic Credit Union Annual General Meeting of members was held on Monday, March 18, 2019 at the RBC Convention Centre. Board Chair Ingrid Loewen and the executive team shared their reports, giving the 252 members in attendance an update on 2018 progress and financials, and sharing new opportunities for 2019. Special guest Garth Manness, CEO of Credit Union Central of Manitoba (CUCM), spoke to our members about the challenges and opportunities in the financial industry and the credit union system.
This year, there were three Director positions on the Board to fill and members were asked to vote either online or via paper ballots. Congratulations to our incumbents Ingrid Loewen and John Zacharias, and welcome to our new Board member Donovan Toews.
"I’m very excited to join the CCCU team and most appreciative of the membership for providing me the opportunity to serve," says Donovan. "The credit union model has incredible value and I look forward to engaging with our administration, our membership, new members and our board to help ensure CCCU is a progressive and preferred institution for many decades to come."
Crosstown Civic would like to thank Don Enns for serving 15 years on the Board of Directors. Don was first elected at the Civic Credit Union and served from 1999-2007. He was then re-elected in 2013 and served us well until 2018. Farewell, Don, and thank you for your contributions to our Board!