Contact Us

By phone or email


Member Solutions Centre hours:
Monday to Wednesday from 8:30 a.m. to 5:00 p.m.
Thursday & Friday from 8:30 a.m. to 6:00 p.m.
Saturdays from 8:30 a.m. to 3:30 p.m.

In person

Our 26-branch network covers the Winnipeg area and Southern Manitoba. Find the Access Credit Union branch or ATM nearest you.

Due to COVID-19 restrictions, some branches continue to serve members by phone or appointment only. More details.

By mail

Our central mailing address is:

PTH #14 Unit #2 – 23111
Stanley Business Centre
Box 1418 Winkler, MB
R6W 4B4

Contact Corporate

171 Donald Street
Winnipeg, MB
R3C 1M4

Southern MB:
PTH #14 Unit #2 – 23111
Stanley Business Centre
Box 1418 Winkler, MB
R6W 4B4

Report a lost or stolen card

To report a lost debit card:

During regular business hours: 1.800.264.2926
After-hours: 1.888.277.1043

To report a lost Collabria Credit Card (24/7):
CANADA & US 1.855.341.4643

ExpressLine Telephone Banking


Business Banking


2nd Floor, 171 Donald Street
Winnipeg MB R3C 1M4
Fax Line 204.942.6948
Hours: M-F 9:00-4:30

Southern MB:
295 Main St., Box 1060, Winkler MB R6W 4B1
Commercial/Ag Dept Fax 204.325.7347
Phone 204.325.4351
Hours: Monday to Thursday 9:30 – 4:30
Friday 9:30 – 6:00

Mobile Mortgage Team

Laura Gallaher
Phone 204.999.0590

Kyle Nixdorf
Phone 204.997.7425

Wealth Management

302-171 Donald Street
Winnipeg MB R3C 1M4
Phone 204.943.3033
Fax Line 204.943.8013

Southern MB:
Stanley Business Centre
Unit #2 - 23111 PTH #14
Box 1657, Winkler MB R6W 4B5
Phone 204.325.1631
Fax 204.325.1632

Effective Wednesday, January 20, most of our branches will reopen to members. Learn more.
Important Notice: We merged with Access Credit Union effective January 1, 2021. Please continue using your legacy Crosstown Civic website, online banking and mobile app until further notice. Learn more