Contact Us

Reporting Lost Cards

To report a lost debit card:

During regular business hours: Contact the Member Solutions Centre at local 204-942-1277 or toll-free 1-866-941-6356.

After-hours: please call 1-888-277-1043 

To report a lost Collabria Credit Card (24/7): 

CANADA & US 1-855-341-4643

INTERNATIONAL COLLECT 1-647-252-9564

To report a lost CUETS Mastercard:

Please call 1-800-567-8111

  • After you have dialed the above number you will be asked to select English or French
  • You will be prompted to select 1 if you are reporting a lost or stolen card
  • You will now be transferred to an agent who will take your information

Mobile Mortgage Specialist

Laura Gallaher, Mobile Business Development Manager
Cell: 204-999-0590
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Member Solutions Centre

Local: 204-942-1277
Toll-Free: 1-866-941-6356
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Hours: Monday to Friday 8:00 AM to 6:00 PM
Saturdays 9:00 AM to 3:00 PM

Branch Locations

171 Donald Street
Winnipeg, Manitoba
R3C 1M4
P: (204) 947-1243
F: (204) 954-9826
E: This email address is being protected from spambots. You need JavaScript enabled to view it.
Hours: Monday to Friday - 9:00AM to 4:30PM

ATM service available Monday to Friday from 7 AM to 6 PM
 

1200 Henderson Highway
Winnipeg, Manitoba
R2G 1L6
P: (204) 338-0365
F: (204) 334-4998
E: This email address is being protected from spambots. You need JavaScript enabled to view it.
Hours: Monday to Wednesday - 9:30AM to 5:00PM
Thursday - 9:30AM to 6:00PM
Friday - 9:30AM to 5:00PM

24 hour ATM service

1450 McPhillips Street
Winnipeg, Manitoba
R2V 3C5
P: (204) 594-1190
F: (204) 505-5580
E: This email address is being protected from spambots. You need JavaScript enabled to view it.
Hours: Monday to Wednesday - 9:30AM to 5:00PM
Thursday - 9:30AM to 6:00PM
Friday - 9:30AM to 5:00PM

24 hour ATM service
Drive-thru ATM

2800 Pembina Hwy.
Winnipeg, Manitoba
R3T 5P3
P: (204) 942-5149
F: (204) 957-7935
E: This email address is being protected from spambots. You need JavaScript enabled to view it.
Hours: Monday to Wednesday - 9:30AM to 5:00PM
Thursday - 9:30AM to 6:00PM
Friday - 9:30AM to 5:00PM

24 hour ATM service

1250 Portage Avenue
Winnipeg, Manitoba
R3G 0T6
P: (204) 783-7081
F: (204) 783-4535
E: This email address is being protected from spambots. You need JavaScript enabled to view it.
Hours: Monday to Wednesday - 9:30AM to 5:00PM
Thursday - 9:30AM to 6:00PM
Friday - 9:30AM to 5:00PM

24 hour ATM service

1536 Regent Ave. W
Winnipeg, Manitoba
R2C 3B4
P: (204) 654-9307
F: (204) 654-9332
E: This email address is being protected from spambots. You need JavaScript enabled to view it.
Hours: Monday to Wednesday - 9:30AM to 5:00PM
Thursday - 9:30AM to 6:00PM
Friday - 9:30AM to 5:00PM

24 hour ATM service
Drive-thru ATM

515 St. Anne's Road
Winnipeg, Manitoba
R2M 3E7
P: (204) 954-9820
F: (204) 256-4154
E: This email address is being protected from spambots. You need JavaScript enabled to view it.
Hours: Monday to Wednesday - 9:30AM to 5:00PM
Thursday - 9:30AM to 6:00PM
Friday - 9:30AM to 5:00PM

24 hour ATM service
Drive-thru ATM

3161 Portage Avenue
Winnipeg, Manitoba
R3K 0W4
P: (204) 988-4600
F: (204) 988-4620
E: This email address is being protected from spambots. You need JavaScript enabled to view it.
Hours: Monday to Wednesday - 9:30AM to 5:00PM
Thursday - 9:30AM to 6:00PM
Friday - 9:30AM to 5:00PM

24 hour ATM service
Drive-thru ATM

Winnipeg Square
Winnipeg, Manitoba
R3C 3Z8
P: (204) 944-8290
F: (204) 944-8341
E: This email address is being protected from spambots. You need JavaScript enabled to view it.
Hours: Monday to Friday - 9:00AM to 4:30PM

24 hour ATM service

Corporate Office
171 Donald Street
Winnipeg, Manitoba
R3C 1M4
P: (204) 942-1277
F: (204) 947-3108
E: This email address is being protected from spambots. You need JavaScript enabled to view it.
Hours: Monday to Wednesday - 9:30AM to 5:00PM
Thursday - 9:30AM to 6:00PM
Friday - 9:30AM to 5:00PM

Commercial Credit Department
Winnipeg, Manitoba
R3C 1M4
171 Donald Street
P: (204) 942-2686
F: (204) 942-6948
E: This email address is being protected from spambots. You need JavaScript enabled to view it.
Hours: Monday to Friday - 9:00AM to 4:30PM

ExpressLine TeleService
(204) 949-1048