Contact Us

Effective Monday, May 25, our suburban located branches will reopen to walk-in traffic at reduced hours of 10:00 a.m. to 3:00 p.m. Branches will have controlled entrances to allow a limited number of members inside at a time, and to ensure appropriate screening; you may be asked to wait outside until the previous member has cleared the vestibule.

The Winnipeg Square and 171 Donald Street branches will remain closed but available to serve members by phone.

If you need to reach your branch, please call 204-942-1277 or toll-free 1-866-941-6356 or via email at This email address is being protected from spambots. You need JavaScript enabled to view it..

All branch staff are available to assist members by phone. To facilitate your calls, we have increased our phone capacity by using this dedicated line to connect you with any staff member you need to reach.


Reporting Lost Cards

To report a lost debit card:

During regular business hours: Contact the Member Solutions Centre at local 204-942-1277 or toll-free 1-866-941-6356.

After-hours: please call 1-888-277-1043 

To report a lost Collabria Credit Card (24/7): 

CANADA & US 1-855-341-4643

INTERNATIONAL COLLECT 1-647-252-9564

To report a lost CUETS Mastercard:

Please call 1-800-567-8111

  • After you have dialed the above number you will be asked to select English or French
  • You will be prompted to select 1 if you are reporting a lost or stolen card
  • You will now be transferred to an agent who will take your information

Mobile Mortgage Specialists

Our Mobile Mortgage Specialists are currently available via phone or email only.

Laura Gallaher, Mobile Business Development Manager
Cell: 204-999-0590
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Kyle Nixdorf, Mortgage & Business Development Specialist
Cell: 204-997-7425
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Member Solutions Centre

Local: 204-942-1277
Toll-Free: 1-866-941-6356
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Hours: Monday to Friday 8:00 AM to 6:00 PM
Saturdays 9:00 AM to 3:00 PM

Branch Locations

To reach your local branch by phone, please call 204-942-1277 or toll-free at 1-866-941-6356.

171 Donald Street

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Hours (by phone): 9:00 a.m. to 4:30 p.m.

ATM service available Monday to Friday from 7 AM to 6 PM
24 hour night deposit available

1200 Henderson Highway

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Hours (by phone): Monday to Friday - 9:30AM to 5:00PM
Hours (members): Monday to Friday - 10:00AM to 3:00PM

24 hour ATM service
24 hour night deposit available

1450 McPhillips Street

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Hours (by phone): Monday to Friday - 9:30AM to 5:00PM
Hours (members): Monday to Friday - 10:00AM to 3:00PM

ATM service available Monday to Friday from 7 AM to 6 PM
Drive-thru ATM available 24 hours
24 hour night deposit available

2800 Pembina Hwy.

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Hours (by phone): Monday to Friday - 9:30AM to 5:00PM
Hours (members): Monday to Friday - 10:00AM to 3:00PM

24 hour ATM service
24 hour night deposit available

1250 Portage Avenue

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Hours (by phone): Monday to Friday - 9:30AM to 5:00PM
Hours (members): Monday to Friday - 10:00AM to 3:00PM

24 hour ATM service
24 hour night deposit available

1536 Regent Ave. W

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Hours (by phone): Monday to Friday - 9:30AM to 5:00PM
Hours (members): Monday to Friday - 10:00AM to 3:00PM

ATM service available Monday to Friday from 7 AM to 6 PM
Drive-thru ATM
24 hour night deposit available

515 St. Anne's Road

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Hours (by phone): Monday to Friday - 9:30AM to 5:00PM
Hours (members): Monday to Friday - 10:00AM to 3:00PM

ATM service available Monday to Friday from 7 AM to 6 PM
Drive-thru ATM
24 hour night deposit available

3161 Portage Avenue

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Hours (by phone): Monday to Friday - 9:30AM to 5:00PM
Hours (members): Monday to Friday - 10:00AM to 3:00PM

ATM service available Monday to Friday from 7 AM to 6 PM
Drive-thru ATM
24 hour night deposit available

Winnipeg Square

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Hours (by phone): 9:00AM to 4:30PM

24 hour ATM service

Corporate Office
General Inquiries: (204) 942-1277
F: (204) 947-3108
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Hours (by phone): Monday to Friday - 9:30AM to 5:00PM

Commercial Credit Department
General Inquiries: (204) 942-2686
F: (204) 942-6948
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Hours (by phone): Monday to Friday - 9:30AM to 5:00PM
Hours (by appt only): Monday to Friday - 10:00AM to 4:00PM

ExpressLine TeleService
(204) 949-1048

 

Effective Monday, May 25, all suburban located branches will reopen to members, with enhanced safety and security measures implemented, from 10:00 a.m. to 3:00 p.m. Downtown branches will remain available via phone only. Find out more.