We hold personal information about members to help us meet and maintain the highest standards of financial service. The information we ask for depends on which product or service you want. For every product or service, we need your name, address and some identification. We only collect and use the information for the purposes explained to you. Here is why we need some of the other information we ask you to provide:
Birth Date. This helps us identify you and ensure that no one is trying to impersonate you. We may also use it to determine your eligibility for products and services that may be of benefit to a particular age group.
Social Insurance Number (SIN). Your SIN is required for products which earn investment income, in order to comply with Canada Revenue Agency's income reporting requirements. We also use it to keep your information separate from that of other customers with a similar name, including information we obtain with your consent through the credit approval process.
Financial Information. This is used to assess your eligibility for any credit products such as a line of credit or loan. We also use it to ensure that the advice we give you is appropriate for you.
Health Information. This is required for some insurance products to ensure you are eligible for coverage.
When you apply for a new product or service, we will indicate in the application or agreement how we intend to use your information. If we need to use it for another purpose, we will ask you for your consent at that time.
Your credit union has always treated your private information in a confidential manner. Credit Union employees have always been required to sign a confidentiality agreement as a condition of employment.