Other Services


  • 24 hour access to accounts.
  • Make cash withdrawals and deposits.
  • For purchases, if your card hosts the Interac® Flash symbol, simply tap your CCCU Debit Card to the terminal's screen or insert and enter your secure PIN.
  • Obtain account balances.
  • Transfer money from one account type to another (within the same account number only).
  • Access at ATM machines throughout the world displaying any of these logos: Interac®, AccuLink®, Cirrus®, Maestro®.

Electronic Fund Transfers (EFT)

  • Funds transferred automatically between account types within Crosstown Civic Credit Union on a variety of schedules - no charge.
  • Excludes Interac® e-Transfers
  • Funds transferred automatically from your account at other financial institutions on a variety of schedules - charges may apply.
  • Service includes direct deposit and pre-authorized debit.

Executor Assistance with Executor EASE

Being named an Executor or serving as Administrator of an Estate is a serious commitment. Executors are legally obligated to ensure Estate assets are located, protected and properly disbursed; debts, liabilities and taxes identified and paid; and beneficiaries kept informed and treated fairly throughout the administration of the Estate. And you are expected to complete these tasks in a thoughtful manner; often while you are experiencing your own grief.

It can be a tough job and many who accept this appointment don’t fully understand the duties, responsibilities and personal liabilities that come with it.

Concentra Trust is there to help members of Crosstown Civic Credit Union with Executor EASE.

Executor EASE is a program designed to help Executors fulfill their role in administering an Estate. Crosstown Civic can help arrange a complimentary estate consultation with an estate professional from Concentra Trust. Concentra Trust can ease the burden for the Executor by providing assistance when the Executor needs or wants help. The Executor selects only those services, from a full menu of options, that fit his/her unique needs. Fees are charged based on an hourly rate and not based on a percentage of the probatable assets, allowing you significant potential savings.

Concentra Trust is the credit union’s trust company and has been delivering personal trust services and estate administration to credit union members throughout Canada for over 60 years. Whether the estate is large or small, simple or complex – Concentra Trust is there to help.

Drop by any of our nine conveniently located branches to obtain more information about Executor EASE, call Concentra Trust directly at 1-800-788-6311 ext 1888, or email This email address is being protected from spambots. You need JavaScript enabled to view it. to arrange for your no cost, no obligation consultation with an Executor EASE professional.

Insurance Services

  • Credit Disability Insurance
  • Credit Life Insurance
  • Group Mortgage Protection
  • Homeowners Insurance - Competitive features and rates available through Cumis General Insurance at 1-800-263-5110
  • Member Term Life

Charge Backs for Deposited Cheques or AFT

  • 1st party cheque is $40.00
  • All other cheques are $5.00

Interac® Direct Payment

  • Use your Crosstown Civic MEMBER CARD® Debit Card to pay for purchases electronically wherever the Interac® Direct Payment logo is displayed.
  • $0.50 per item (some exemptions apply).

Cheque Certification

  • Member - $10.00
  • Non Member (non FI) - $20.00
  • Non Member (FI) - $35.00

Stop Payment

  • Stop Payment with specifics known - $11.00
  • Stop Payment with specifics not known - monitoring fee per day - $1.50


  • Money Order (CDN) - $6.00 (not allowed for non members)
  • US $ Drafts - $6.00 (not allowed for non members)
  • Primary Order (CDN) - $6.00 (not allowed for non members)

Interac® Direct Payment

  • Use your Crosstown Civic MEMBER CARD® Debit Card to pay for purchases electronically wherever the Interac® Direct Payment logo is displayed.
  • $0.50 per item (some exemptions apply).

Interac® e-Transfer

E-transfer is a simple, convenient, and fast way to send and receive money directly from one bank account to another. All you need is access to on-line banking and you can send money to anyone with an email address and a bank/credit union account in Canada – without sharing any personal or financial information.

It’s easy. Visit any Crosstown Civic branch to sign up. You’ll then be able to send and receive e-transfers to anyone with on-line banking access, an email account, and a bank/credit union account in Canada.

It’s convenient. You can use a computer or mobile phone to send or receive an email by text or email. Note, only the notification travels electronically. You don’t need to know the recipient’s bank information, and they never see yours. All that is exchanged is contact details and a security question the sender creates to claim the funds. The funds remain within the financial institution and are transferred through the same channels used for clearing cheques and processing ATM and POS transactions. It’s quick. You can use a mobile phone or computer to send or receive money by text or email. Recipients are notified within about 30 minutes of the sender initiating the transfer to claim/deposit the funds electronically.

Please note the following:
• Daily, weekly and monthly limits apply.
• Fees apply which are non-refundable.
• The member is responsible for any unauthorized use and must ensure the service is only used on protected channels.

Call the branch for full details.

Internet Banking

  • Check your account balances and account history via the Internet, 24 hours a day.
  • Make bill payments (including post-dated bill payments), balance and statement inquiries, transfers, and e-mail messages to Crosstown Civic Credit Union.
  • Initial sign-up and all services (excluding bill payment) provided free of charge.
  • Visit a branch to activate this service.
  • Unless indicated, the fee per bill payment is $0.55.

ExpressLine - Call 949-1048

  • Free enrollment
  • Free unlimited account access
  • Unless indicated, the fee per bill payment is $0.55

Other Member Services

  • Drafts/wire funds available in various currencies.
  • Foreign currency (USD and Euros).
  • Safety deposit boxes.
  • Direct deposit.
  • After hours night depository.
  • Multi-branch service.
  • Scholarship Opportunities


Jascha Boge

Jascha is a P. Eng., and graduated from the University of Manitoba with a B. Sc. degree in Civil Engineering. He is a member of the Association of Professional Engineers and Geoscientists of Manitoba. Jascha’s principal occupation is Secretary-Treasurer of Langreen (2005) Ltd., a construction company that builds commercial and industrial projects in Manitoba and North West Ontario. He serves Crosstown Civic Credit Union as Chair of the Board of Directors and sits on the Executive and Governance, as well as the Loan Committee. Jascha also serves the community at large as a member of the Executive Committee of Rainbow Stage, Winnipeg’s well-known musical theatre company. Jascha and his wife, Hildi enjoy spending family time with their 6 children and 14 grandchildren.

Henry Dyck

Henry an active member on the Crosstown Civic Board of Directors is currently on the Executive, Branching and Loans Committees. He has been deeply involved in the strategic planning and development of new Crosstown Civic branch offices. Henry has had a long service career with the City of Winnipeg as a Senior Manager in the Planning, Property and Development Department as well as a consultant in areas of Legal Land Surveying, Property and Land Development and Real Estate. Henry is a Professional Land Surveyor and has served as president of the Association of Manitoba Land Surveyors. He has served on various community and service organization boards including chair of the Westgate Mennonite Collegiate. Ensuring the continued success for the Crosstown Civic is Henry’s goal.

Catherine Burns

Catherine has served on the Board of Crosstown Civic Credit Union for 5 years. She Chairs the Audit and Risk Committee and actively participates in the Performance Review and Board Evaluation Committee. During the first two years of her term Catherine successfully completed the Credit Union Director Achievement Program and served on the Nominations Committee. She is currently enrolled in the Rotman School of Management, ICD Director’s Education Program.

Catherine is a Chartered Accountant with 30 years of experience in consulting, finance and administrative leadership positions. Her industry experience includes insurance, post-secondary education, telecommunications, health care, retail and publishing in private, public and non-profit organizations.

Catherine holds a Senior Leadership position with Diagnostic Services Manitoba. In her current role, she oversees the financial performance of 77 diagnostic sites throughout Manitoba and serves on the Enterprise Risk Management Committee.

Alan J. Janzen
Vice Chair

Alan is currently "self-deployed" after a career in education which involved teaching at all levels of public school and culminated in 23 years with Manitoba Education's Curriculum Branch as a consultant, assistant director and director. He has also been a long standing credit union board member, having served 12 years as Board Chair (president) of Crosstown Credit Union, and subsequently has been active in every aspect of committee work with Crosstown Civic Credit Union. He is currently Board Vice-Chair and Chair of the Performance Review Committee. Alan holds B.A., B.Ed., and M.Ed. degrees from the University of Manitoba. Alan enjoys spending quality time with his family, is active in his church community, and enjoys choral singing and volunteering with The MCC.

Ellie Krahn

Ellie became a member of the credit union in 1971 and joined the Board in 2000. She has served in many capacities including the Personal Committee, President of the Safeway Credit Union Board from 2003 until amalgamation with Civic, as Vice President of Civic Credit Union from the Civic/Safeway amalgamation to the Crosstown Civic amalgamation. With Crosstown Civic she has served on the Executive, Loans, Nominating, and Building Committee's. She has completed the required Credit Union Director Achievement Program as well as many optional training modules.

Randy Schartner

Randy has founded/co-founded four entrepreneurial start-ups over the past 15 years. The most successful one was purchased by Priceline.com, a public, multi-national company. He is currently the President of Priceline Partner Network and oversees its Winnipeg office and manages key accounts for the company, which has seen tremendous growth over the past six years. Randy is also a Real Estate and Development entrepreneur.

Don Enns

Don has been a member of our credit union for more than thirty five years. Don possesses a Master of Business Administration (MBA) degree, a Post Baccalaureate Diploma in Management, and an Honours Certificate in Project Management. Don has also completed extensive course work in organizational behavior, strategic planning, financial management, and ethical decision making. Don is a District Chief with the Winnipeg Fire Department and an instructor for both Dalhousie University and the Justice Institute of British Columbia, facilitating fire service based administrative course delivery to students across Canada while utilizing an online platform.

John Zacharias

John is a Chartered Professional Accountant and has been in private practice since 1978. During those years, he worked with many businesses in manufacturing, construction, retail and service industries assisting them with their accounting, financial and tax planning needs. He also served on various boards including the Society of Management Accountants of Manitoba, Westgate Mennonite Collegiate and treasurer of the North Kildonan Mennonite Church. John and his wife Helen have been members of Crosstown Civic Credit Union for more than forty-five years.

Ingrid Loewen

Ingrid is a Chartered Accountant (1986) with a Bachelor of Commerce, Honours Degree (1983) from the University of Manitoba. For 25 years she worked for one of Manitoba’s largest crown corporations in leadership positions including the Chief Audit Executive and Chief Financial and Strategy Officer with a wide range of responsibilities including governance, strategy, finance, internal audit, privacy, social responsibility, and communications. Ingrid has extensive experience with board governance as an executive responsible for board processes and a board/committee member for various professional associations, not-for-profit organizations and Church Council.

Mona Forsen
Chief Executive Officer

Prior to joining Crosstown Civic, Mona held executive leadership roles within the Manitoba credit union system, and a variety of management roles with a major Canadian bank. She holds a Master of Business Administration and Bachelor of Commerce (Honours) degree from the University of Manitoba and currently sits on the University’s Board of Governors. As Chief Executive Officer, Mona believes that Crosstown Civic is all about helping our members achieve their financial goals and that this is only accomplished by caring about and investing in CCCU employees, members and the local communities we serve. Mona and her husband Ward enjoy traveling and participating in many sporting activities.

Bernice McClintock

Chief Operating Officer

Bernice has worked within the credit union system in various leadership roles for over 20 years. She is passionate about optimizing our members’ experiences within our credit union. She holds her Certificate in Management (Honours) and a Professional Management designation, and has been recognized as a leader in her field. Bernice is actively involved in the community, and has served on the board of The Elizabeth Fry Society, Community Credit Counselling, and The Manitoba Marathon. Bernice volunteers for Manitoba Cancer Care, Siloam Mission and Canadian Blood Services. Bernice and her husband Phil are actively involved in the many outdoor sporting events Winnipeg has to offer.

Brent Berzuk
Chief Risk & Compliance Officer

Brent has been employed in the financial services field his entire career, initially in various branch banking roles with major Canadian Chartered Banks, and more recently for almost a decade in the Manitoba Credit Union system in areas of specialized project work and risk management. Brent is a graduate of the University of Manitoba where he obtained his B. Comm (Hons) degree and is currently pursuing his Canadian Risk Management designation which is awarded through the Global Risk Management Institute. Brent was born and raised in Winnipeg and enjoys raising his two teenage boys with his wife Cindy.

Joël Bosc
Chief Financial Officer

Joël joined Crosstown Civic Credit Union in 2007 as its Chief Financial Officer. Prior to joining the credit union, Joël held various senior accounting and finance roles, including five years as director of finance at a Manitoba caisse populaire. Joël is a CPA,CA, having attained his Chartered Accountant designation while working with Ernst & Young’s Winnipeg office, and also holds a Bachelor of Commerce (Honours) degree from the University of Manitoba.

Neil Enns
Commercial Department Manager

Neil Enns is the Manager of the Crosstown Civic Commercial Department and has been employed by the credit union for over 26 years. He has seen the commercial department grow from about $2,000,000 in size to its current portfolio of over $700,000,000. Neil has a degree from the University of Manitoba, Faculty of Business with a major in Finance. He is married to his wife Patty and they have three wonderful daughters.

Rick Yallits
Chief Information Officer

Rick is the CIO of CCCU. He has been employed by CCCU since 2010 but has been involved with CCCU and their IT since the early 90’s, when there were only four branches. Prior to 2010, Rick spent the previous 17 years working for another company which provided IT services to many CU’s within the province, of which CCCU was one. Rick has a diploma from RRCC in Business Administration as well as a Certificate from RRCC in Computer programming.

Deborah Harri

Deborah’s is a corporate governance professional with over 20 years of experience. She was formerly an executive and member of the leadership team of the Canadian Wheat Board. Deborah also served as Corporate Secretary of the CWB for 10 years, which involved advising and working closely with an elected board. She has formal director training and is an accredited director with an ICD.D designation from the Institute of Corporate Directors (ICD)-Rotman School of Management Directors Education Program.

Deborah is currently chair the board of the Manitoba Lung Association and also serves on the Executive of the Manitoba Chapter of the ICD, on the advisory board of NovaTuri Group and on the Governance Renewal Subcommittee of the Canadian Lung Association.

Deborah holds a Bachelor of Commerce (Honours) degree from the University of Manitoba and has taken numerous corporate governance courses.